AI Agent
2025
Chat Support Agent
Chat Support Agent
AI assistant that communicates with clients 24/7, recognizes their requests, automatically answers FAQs, and integrates with CRM for quick and accurate solutions.
AI assistant that communicates with clients 24/7, recognizes their requests, automatically answers FAQs, and integrates with CRM for quick and accurate solutions.
AI
AI
Chatbot
Chatbot
Services
Customer support automation with AI
Category
Communication and service
Use Cases
Suitable for e-commerce, SaaS, logistics, telecom companies
Services
Customer support automation with AI
Category
Communication and service
Use Cases
Suitable for e-commerce, SaaS, logistics, telecom companies
Services
Customer support automation with AI
Category
Communication and service
Use Cases
Suitable for e-commerce, SaaS, logistics, telecom companies
The problem is excessive load on the support service.
Managers receive dozens of the same questions every day: "What is the order status?", "How to change the delivery address?", "When will there be an update?" Because of this, customers wait, the company loses efficiency and customers, and the brand appears inattentive.
Automation
Accessibility
The problem is excessive load on the support service.
Managers receive dozens of the same questions every day: "What is the order status?", "How to change the delivery address?", "When will there be an update?" Because of this, customers wait, the company loses efficiency and customers, and the brand appears inattentive.
Automation
Accessibility
The problem is excessive load on the support service.
Managers receive dozens of the same questions every day: "What is the order status?", "How to change the delivery address?", "When will there be an update?" Because of this, customers wait, the company loses efficiency and customers, and the brand appears inattentive.
Automation
Accessibility
Solution – AI Support 24/7
Chat Support Agent integrates into your website, Telegram, WhatsApp, or CRM. The bot recognizes customer inquiries, accesses the company's database, and provides accurate responses. If necessary, complex inquiries can be forwarded to a manager with the complete dialogue history.
Support
Integrations
Solution – AI Support 24/7
Chat Support Agent integrates into your website, Telegram, WhatsApp, or CRM. The bot recognizes customer inquiries, accesses the company's database, and provides accurate responses. If necessary, complex inquiries can be forwarded to a manager with the complete dialogue history.
Support
Integrations
Solution – AI Support 24/7
Chat Support Agent integrates into your website, Telegram, WhatsApp, or CRM. The bot recognizes customer inquiries, accesses the company's database, and provides accurate responses. If necessary, complex inquiries can be forwarded to a manager with the complete dialogue history.
Support
Integrations
Result – Constant interaction with clients
Chat Support Agent increases response speed by up to 90%, reduces team workload, and ensures that every customer receives assistance instantly. The brand appears attentive, and customers remain satisfied.
AI Agent
Support
Result – Constant interaction with clients
Chat Support Agent increases response speed by up to 90%, reduces team workload, and ensures that every customer receives assistance instantly. The brand appears attentive, and customers remain satisfied.
AI Agent
Support
Result – Constant interaction with clients
Chat Support Agent increases response speed by up to 90%, reduces team workload, and ensures that every customer receives assistance instantly. The brand appears attentive, and customers remain satisfied.
AI Agent
Support
How Chat Support Agent Works
How Chat Support Agent Works
Запобігає втраті звернень через недоступний або повільний онлайн-чат. Відповідає клієнтам у моменті без черг і очікування.
Запобігає втраті звернень через недоступний або повільний онлайн-чат. Відповідає клієнтам у моменті без черг і очікування.
Integration with platforms
The Chat Support Agent connects to the website, Telegram, WhatsApp, Zendesk, or CRM via API. It stores a history of dialogues and chat structure, so the team does not lose the context of previous conversations.
Integration with platforms
The Chat Support Agent connects to the website, Telegram, WhatsApp, Zendesk, or CRM via API. It stores a history of dialogues and chat structure, so the team does not lose the context of previous conversations.
Integration with platforms
The Chat Support Agent connects to the website, Telegram, WhatsApp, Zendesk, or CRM via API. It stores a history of dialogues and chat structure, so the team does not lose the context of previous conversations.
Recognition of requests
After connecting, the agent analyzes each message using AI, which understands the client's text. It determines the intent (request, complaint, question, purchase), consults the knowledge base or CRM, and formulates a response with accuracy to the context.
Recognition of requests
After connecting, the agent analyzes each message using AI, which understands the client's text. It determines the intent (request, complaint, question, purchase), consults the knowledge base or CRM, and formulates a response with accuracy to the context.
Recognition of requests
After connecting, the agent analyzes each message using AI, which understands the client's text. It determines the intent (request, complaint, question, purchase), consults the knowledge base or CRM, and formulates a response with accuracy to the context.
Automatic responses
Based on the analysis, the Chat Support Agent adapts messages to the company's style, previous correspondence, and user language. It can operate in two modes: full automation (responses are sent instantly), or review mode (the manager approves the template before sending).
Automatic responses
Based on the analysis, the Chat Support Agent adapts messages to the company's style, previous correspondence, and user language. It can operate in two modes: full automation (responses are sent instantly), or review mode (the manager approves the template before sending).
Automatic responses
Based on the analysis, the Chat Support Agent adapts messages to the company's style, previous correspondence, and user language. It can operate in two modes: full automation (responses are sent instantly), or review mode (the manager approves the template before sending).
+85%
Response speed
–60%
Appeals to managers
x3.9 ROI
The efficiency of implementation
+85%
Response speed
–60%
Appeals to managers
x3.9 ROI
The efficiency of implementation
+85%
Response speed
–60%
Appeals to managers
x3.9 ROI
The efficiency of implementation
FAQ
Common
question
Have questions? In this section, you will find short answers to the most common ones.
What personalization options do you offer?
Do I need to know programming to use your solutions?
What industries do you work with?
How long does it take to develop an AI solution?
Can AI really improve my business?
How safe are your AI systems?
FAQ
Have questions? In this section, you will find short answers to the most common ones.
What personalization options do you offer?
Do I need to know programming to use your solutions?
What industries do you work with?
How long does it take to develop an AI solution?
Can AI really improve my business?
How safe are your AI systems?
FAQ
Have questions? In this section, you will find short answers to the most common ones.
What personalization options do you offer?
Do I need to know programming to use your solutions?
What industries do you work with?
How long does it take to develop an AI solution?
Can AI really improve my business?
How safe are your AI systems?